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Shipping & Delivery Policy PlantGrow

At PlantGrow, we ensure a smooth and hassle-free delivery experience for our customers. Below are the details of our shipping and delivery policy:

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1. Delivery Locations

  • Currently, we offer next-day delivery across Surat.
  • As we expand, we will follow the same fast & reliable delivery model in other metro cities, starting with Ahmedabad and North India.

2. Delivery Timeframe

  • All orders are delivered within 24 hours of order placement.
  • Our delivery hours are 10 AM to 6 PM.
  • Customers will receive a notification before delivery.

3. Free Delivery

  • We provide 100% free delivery on all orders, with no hidden charges.

4. Our Delivery Process

  • Orders are delivered by PlantGrow’s own team using eco-friendly electric bikes.
  • Our delivery agents wear official PlantGrow T-shirts & ID cards for easy identification.

5. Delivery Updates & Tracking

  • Customers receive real-time order updates via SMS/WhatsApp.
  • In case of any unexpected delays, customers will be notified in advance.

We are committed to making plant shopping easy, fast, and reliable. 🌱🚛

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